FAQs

FAQs

Frequently asked questions...

What is check-in time?
1pm to 6pm, otherwise by arrangement.
What is check- out time?
8am to 10am, otherwise by arrangement.
Do you have a car park?
Yes, and if full we issue free permits to park on the road.
Is breakfast included?
Breakfast with a cold selection or full English, is optional, please confirm at time of booking.
What time is breakfast?
Arrival in the breakfast room from 8.30am to 9.30am.
Do you cater for vegetarians, vegans and gluten- free?
Yes we do.
What is the minimum stay?
2 nights.
Is there a discount for longer stays?
Yes, 5% for four nights and 10% for seven nights.
Is it cheaper to book direct?
Yes, the lowest price is guaranteed.
Do I need to pay a deposit?
No, we simply take your credit card details to guarantee the room.
Is there a cancellation fee?
You can cancel free up to 14 days prior to arrival. After that you will be charged for the first night if cancelled between 2 and 13 days prior before arrival and the full price if cancelled less than two days.
Are pets allowed?
Sadly we are unable to accommodate pets.
Are children allowed?
The minimum age for guests is 16.
What is in the room?
A fridge, television, shower, iron, ironing board, tea & coffee making facilities, local information, a game.
How far are you from a pub or restaurant?
A two minute walk to a pub, five minutes from a restaurant.
Are the rooms serviced?
Yes, we offer a daily room service.
How far are you from town?
A ten minute walk.
How far are you from the beach?
A ten minute walk.
Can you smoke or vape in the hotel?
No, but you can in the garden.
Is there a guest lounge?
Yes, with a stunning sea view.
How far are you from the railway station?
We are a 15 minute fairly flat walk.
Are there bus routes nearby.
Buses to Whitby, Filey and Bridlington are about a ten minute walk away.
Do you have a bar?
We have an honesty bar where you note your purchases and settle on departure.
Can we store luggage with you?
Yes
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Excellent

Based on 147 reviews
Julie D
Julie D
2022-09-18

Fabulous
Paula & Tony go above & beyond to make guests welcome & comfortable. One of the cleanest bedrooms/bathrooms we've ever stayed in . Breakfast is excellently cooked to order with a good choice. Good location for the local amenities. Would definitely recommend to others wanting a relaxed break.

Natalie B
Natalie B
2022-09-14

Fantastic
Myself and my husband stayed at the Hotel Ellenby for 3 nights in September 2022. Paula and Tony were very accommodating and even put a birthday balloon in our room as it was my husbands birthday that week. The room was very clean and presentable. Breakfast was individually cooked to what we fancied each morning.
I would definitely recommend to anyone staying here.

Susan W
Susan W
2022-09-13

First class stay
Paula and Tony are lovely hosts. We had a great room with sea view. Breakfasts are delicious with a good range of choice. Everywhere is very clean and tidy. The hotel is ideally situated with a car park. There is a large lounge with an" honesty system " bar. Paula makes delicious biscuits which are in your room as a welcome gift. All in all a really enjoyable stay and this hotel shall be our first choice next time we visit Scarborough.

SharonPinky
SharonPinky
2022-09-12

Fantastic
This is our 3rd visit to Hotel Ellenby, Tony and Paula are fantastic hosts. The friendly home from home feel from the minute you check in. Hotel is spotless with lots of personal touches, warm and welcoming. Breakfast is amazing too. Looking forward to our next visit and would highly recommend- for us it’s the best hotel in Scarborough!

Andy J
Andy J
2022-09-05

Weekend Break
If we return to Scarborough, Hotel Ellenby will be our first choice

Lovely B&B. Hosts (Paula and Tony) were brilliant - very welcoming, helpful and friendly. Room was top floor with view of the sea - excellent. Breakfast was superb - full english both days. Lovely small touches such as one off biscuits and cake in the room plus binoculars to view the scenery.

Mel J
Mel J
2022-09-05

Great little hotel
Paula and Tony are very welcoming, friendly and helpful with directions, suggestions for eating out, etc. Our room was a good size, clean and had all you needed plus a wonderful sea view. The breakfasts were excellent. Little extras such as binoculars on sea facing windows and homemade biscuits and cake left in the room for us were gorgeous and much appreciated.
Thankyou for a lovely stay.

Michelle F
Michelle F
2022-08-31

Anniversary break
As got to say this hotel was really lovely spotlessly clean,the owners were so friendly and welcoming ,the breakfast was 1 of the best I've had in scarborough. Lots of variety well presented and hot .definitely will be returning.

Ivana
Ivana
2022-08-29

Hotel Ellenby Scarborough
Don't know where to start to praise this wonderful establishment. We stayed for two nights - 29th and 30th July 2022.

The building is old and listed but very very smart from the outside. Inside everything is modern and immaculate. We were met on arrival with tea, coffee and water (great after a long drive) and shown to our room.

The room was perfect as was the bathroom - both beautifully decorated and tiled respectively.

Breakfast was amazing - such a large choice and cooked to order - as much or as little as you want - all personally served by Paula.

We followed Tony's local knowledge and visited the places he recommended and ate at the restaurants which he had independently reviewed.

This place is a wonderful "find" in Scarborough and we hope to visit again soon. It is a credit to Paula and Tony.

Julia G
Julia G
2022-08-27

Fantastic hotel ❤️
Thanking Tony and Paula for a fantastic hotel experience me and my family had a great stay with the best hosts ever, where everything was catered for, outstanding views of North bay, very clean hotel with a great breakfast and lots of it, small touches of home baked goods from Paula left out for us in reception and in our rooms was much appreciated after long days of walking and sightseeing.
Me and my family would definitely stay again and Hotel Ellenby would be my place of choice when visiting Scarborough again.

john c
john c
2022-08-10

Fantastic stay
Great location for all amenities ... Tony and Paula are great hosts. The venue has on-site parking or you can park on the road for free which is fantastic.

Our room was a great size with fantastic and probably the best views we have ever stayed in ... ever.

The room was very clean and breakfast was very nice. Will definitely stay again and would recommend this hotel and location to anyone

Thanks John & Aly